Legal Documents

ACF365 Terms & Conditions — Your Rights & Responsibilities

Please read these terms carefully before using the ACF365 platform. Everything related to accounts, betting, payments, and bonuses is clearly outlined here.

Last updated: January 2026

Key sections of the Terms & Conditions at a glance

Quickly find what applies to you

Account Registration

Terms covering account opening eligibility, information requirements, and verification. One account per person policy.

Deposits & Withdrawals

Payment methods, processing times, minimum and maximum limits, and verification requirements.

Bonus Terms & Conditions

Full details on wagering requirements, validity periods, and eligibility for Welcome Bonuses, cashback, and free bets.

Betting Rules

Bet acceptance and cancellation conditions, Live Betting rules, and the process for resolving disputed situations.

Security & Privacy

Responsibilities regarding personal data storage, sharing with third parties, and account security.

Responsible Gaming

ACF365's commitments on self-exclusion, deposit limits, and the protection of minors.

By registering or using the ACF365 platform, you confirm that you have read and agreed to all of the terms below. If you object to any of these terms, please refrain from using the platform.

1. General Terms & Conditions

ACF365 is an international online betting and gaming platform operating under an international gaming license. These terms and conditions constitute a legally binding agreement between ACF365 and its users.

Before registering with ACF365, please make sure that:

  • You must be at least 18 years of age
  • Online betting is legally permitted in the country from which you are accessing the platform
  • You are using this platform voluntarily and for entertainment purposes
  • You have not previously been banned from ACF365

ACF365 reserves the right to refuse service to any individual at any time, without providing a reason.

2. Account Registration & Verification

To open a valid account on ACF365, you must provide accurate and complete information. Providing false or misleading details may result in account termination and forfeiture of your balance.

One Account Policy

Only one account is permitted per person, household, or address. Any attempt to create multiple accounts will result in the permanent closure of all associated accounts and forfeiture of any funds held.

Identity Verification (KYC)

Prior to withdrawal, or in cases of suspicious activity, ACF365 may request the following documents:

  • Scanned copy of National ID or Passport
  • Recent utility bill or bank statement (proof of address)
  • Proof of payment method ownership

Withdrawals may be put on hold until KYC verification is completed.

Keep your login credentials confidential. ACF365 is not responsible for any unauthorised access to your account.

3. Deposits & Payments

Deposits on ACF365 can be made via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT).

  • Minimum deposit amount: ৳200 BDT
  • Maximum single deposit: ৳50,000 BDT (may vary depending on payment method)
  • Deposits are generally credited to your account instantly
  • For failed deposits, please contact us within 48 hours
  • Deposits from third-party accounts are not accepted

ACF365 does not charge any fees on deposits. However, your mobile banking provider's own charges may apply.

4. Withdrawal Policy

Your account must be fully verified before you can withdraw winnings. ACF365 aims to process all withdrawals as quickly as possible.

  • Minimum withdrawal amount: ৳500 BDT
  • Maximum daily withdrawal: ৳1,00,000 BDT
  • Standard processing time: 30 minutes to 24 hours
  • Withdrawals can only be made using the same method used for the deposit
  • Withdrawals may be held pending until KYC verification is complete

If your withdrawal is delayed, first check your KYC status and any active bonus wagering requirements.

5. Bonus & Promotions Terms

ACF365 offers several types of bonuses. Each bonus has its own terms and conditions, which must be read before claiming.

Wagering Requirements

Bonus funds cannot be withdrawn directly. Bonuses are converted to real money only after the required wagering amount has been met. Only bets placed at or above the minimum qualifying odds will count toward the wagering calculation.

General Bonus Terms

  • Each bonus may only be claimed once per person
  • Bonus validity is typically 7 to 30 days
  • Any unused bonus will be automatically cancelled upon expiry
  • Bonus balances cannot be transferred to another account
  • In cases of bonus abuse, ACF365 reserves the right to forfeit any bonuses and associated winnings
  • ACF365 reserves the right to modify or discontinue any bonus program at any time

If you have any questions about a bonus, contact our support team before claiming it. Disputes regarding bonus terms will not be accepted after a bonus has been claimed.

6. Betting Rules

The following rules apply to all bets placed on ACF365 at all times.

Bet Acceptance & Rejection

ACF365 reserves the right to accept or decline any bet. ACF365 also reserves the right to void bets placed due to system errors or incorrect odds.

  • Minimum bet: ৳10 BDT
  • Maximum single bet: determined by market and event
  • Once confirmed, bets cannot be changed or cancelled (except via the Cash Out feature)
  • Live betting odds may change after a match has started

Match Cancellation or Postponement

If an event is cancelled or left incomplete, stakes are generally refunded. However, different rules may apply to specific markets. ACF365's decision will be considered final.

Fraud & Misconduct

Any attempt to manipulate bets, hack the system, or gain an unfair advantage will result in immediate account closure and may lead to legal action.

7. Account Closure & Restrictions

ACF365 may temporarily or permanently close any account for the following reasons:

  • Registration using false information
  • Creating Multiple Accounts
  • Bonus Abuse or Fraudulent Activity
  • Suspected Money Laundering
  • Account Use by a Minor
  • Compromising the security of the platform

Users may request account closure at any time. Once the request is submitted, any active bonuses will be cancelled and you will have the option to withdraw your remaining balance.

8. Responsible Gaming

ACF365 believes betting is a form of entertainment, not a source of income. We encourage all our users to play responsibly.

  • Deposit Limits: set your own daily, weekly, or monthly deposit limits
  • Self-Exclusion: option to temporarily suspend your account for a set period
  • Reality Check: view a summary of your session time and activity at regular intervals
  • Users under 18 are strictly prohibited from accessing this platform

If you feel that betting is having a negative impact on your life, please reach out to us. We're here to help, and your privacy will be fully respected.

9. Dispute Resolution

If you have a complaint, please contact the ACF365 support team in the first instance. We typically respond to all complaints within 48 hours.

Complaints Process

  • Step 1: Contact Support via Live Chat or Email
  • Step 2: If Unresolved, Escalate to Management
  • Step 3: Submit a Complaint to the Licensing Authority

ACF365's decisions are final and binding. All disputes will be governed by the laws of ACF365's licensing jurisdiction.

10. Changes to Terms & Conditions

ACF365 reserves the right to update these terms at any time. Users will be notified of significant changes via email or an on-platform notification.

Continuing to use the platform after any changes have been made constitutes acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions about these terms support@acf365.appemail us at or Help Center Go.


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